Terms of service

Last updated 9 November 2026

These terms are the agreement between you and Govseer Inc., a company incorporated in Ontario, Canada, at 75 International Blvd, Toronto, ON M9W 6L9, Canada ("Govseer", "we"). They apply to govseer.com, the free CLP checker, Govseer accounts, the Govseer API and our apps and plugins (together, "the service"). By using the service you agree to them. If you use it for a business, you agree for that business.

1. What the service does

Govseer helps businesses show the hazard label that EU law requires for hazardous products sold online. It reads a safety data sheet you provide, shows the label elements it lists in the official wording of the EU's CLP Regulation, and points out problems it finds.

The US EPR Tracker, as a Shopify app or on govseer.com, reads a shop's orders (or the totals from the order exports you choose) and the packaging details you enter, and shows whether you may be a packaging producer in each US state with a packaging law, with fee estimates and a report pack you can use for your own filings. It does not register, report or pay fees for you.

The service is a tool, not legal advice. The supplier of a product is responsible for its label. You must compare what the service shows with the safety data sheet before you use it, and you remain responsible for what your listings show. You are responsible for your registrations, reports and fees under state packaging laws, and for the packaging weights, revenue figures and order data you enter or upload being complete and correct.

2. Accounts and API keys

You need an account for more than the free checks. Keep your sign-in and API keys secure; anything done with them counts as done by you. Tell us at hello@govseer.com if you think a key has been misused, and revoke it on your account page.

3. Plans, payment and renewal

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries about payments and handles returns. Paddle's buyer terms apply to your purchase.

Hazard Labels plans are monthly subscriptions and renew automatically each month; US EPR Tracker plans are yearly subscriptions and renew automatically each year. Both renew until you cancel.
The US EPR Tracker's free trial includes everything except report downloads. Downloading a report during the trial starts your paid year at once; in the Shopify app, downloads unlock when the trial ends.
Prices are shown on our pricing page and at checkout. Paddle adds sales tax or VAT where it applies.
You can cancel at any time under Manage billing on your account page. Your plan stays active until the end of the month or year you paid for, then returns to the free plan.
When you change plan, Paddle charges or credits the difference for the rest of the month or year.
If we change a price, we tell you at least 30 days before it applies to your plan.
Refunds are covered by our refund policy.

Apps bought through an app store are billed by that store under its terms; these terms apply to the service itself.

4. Acceptable use

You must not use the service:

for anything unlawful, fraudulent or deceptive, or to send spam;
to infringe anyone's intellectual property or privacy, or to upload files you have no right to use;
to interfere with the service's security or operation, probe it for weaknesses, or get around its limits, for example by creating many accounts;
to copy, resell or build a competing service from the service or its API, beyond showing labels for your own products and your customers' products.

5. Your files and data

You keep all rights in the files you upload. You let us process them only to provide the service. How we handle personal information is described in our privacy notice.

6. Our rights

Govseer owns the service, its software and its content, apart from the official EU texts it shows and software published under an open-source licence, such as our WordPress plugin, which is licensed under the GNU General Public License.

7. Availability and changes

We work to keep the service running and accurate, but we do not guarantee that it will be uninterrupted or free of errors. We may change or improve the service; if a change takes away something you pay for, we will tell you in advance.

8. Suspension and termination

We may suspend or close an account, or revoke API keys, for a material breach of these terms, non-payment, a risk to security or of fraud, or repeated or serious misuse. Where we can, we will warn you first and give you a chance to fix the problem. You can stop using the service and delete your account at any time.

9. Liability

To the extent the law allows, the service is provided "as is", and Govseer is not liable for indirect or consequential losses, lost profits or lost data, or for fines, fees or claims arising from your labels, listings, or packaging registrations and reports. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or rights you have as a consumer that cannot be waived.

10. Changes to these terms

We may update these terms. If a change matters to you, we will tell you by email or on your account page at least 30 days before it applies. If you keep using the service after that, the new terms apply.

11. Law and disputes

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Toronto, Ontario, have jurisdiction, unless the law of your country gives you the right to bring a claim where you live.

12. Contact

Govseer Inc., 75 International Blvd, Toronto, ON M9W 6L9, Canada. Email: hello@govseer.com.

Govseer Inc. · 75 International Blvd, Toronto, ON M9W 6L9, Canada · hello@govseer.com · Pricing · Terms · Refunds · Privacy